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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyshea Burrows

February 10, 2026

5  out of  5
rating by Tyshea Burrows
"Esther customer service is very good she has a welcoming personality"
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. Providing welcoming and reliable service is always my goal, and I’m glad I could help. Please don’t hesitate to reach out if you ever need anything — I’m always here for you!
– Esther Smith"
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eric yuyun yungsi

February 2, 2026

5  out of  5
rating by eric yuyun yungsi
"She is very knowledgeable and gives you all the best options to make better decisions on getting the best price and better coverage for your insurance. She is also very responsive anytime you call."
We responded:
"Thank you so much for your kind words! I’m glad I could help you find the best coverage and pricing, and that my team and I were responsive when you needed us. I always want my clients to feel confident and taken care of, so your feedback really means a lot! - Esther"
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Epuli Nelson

February 1, 2026

5  out of  5
rating by Epuli Nelson
"I was assisted by Jess Cuervo who pays keen attention to every detail. She made sure I got the best deal and took time to explain just anything that needed clarification. They are good people Esther Smith - State Farm Insurance Agency"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jess provided such attentive and thorough service. We’re glad we could make the process clear and help you get the best deal. Your feedback means a lot to our team! - Esther"
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Zainab Olafuyi

January 30, 2026

5  out of  5
rating by Zainab Olafuyi
"Great service at State Farm! Esther took care of my needs in less than five minutes. Everything was handled quickly and smoothly with no issues at all. Wonderful experience—highly recommend!"
We responded:
"Thank you so much for the kind words! I’m happy I could take care of everything quickly and make the process smooth for you. I truly appreciate the recommendation and look forward to helping you again anytime! -Esther"
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Barbara Tyner

January 30, 2026

5  out of  5
rating by Barbara Tyner
"I have been a customer for many years and have always been served with respect, and courtesy. The agents have always made sure that anything I needed to be aware of was made known to me. Today, I was helped by Ms Sena and she was very kind and helpful as I have said— courteous, respectful and had, in my opinion, a truly great customer care demeanor . Thanks Ms Sens for the call and help this morning. 💕🙏🏽"
We responded:
"Thank you so much, Ms. Tyner, for your continued loyalty and for sharing such kind feedback. I’m so glad Sena was able to take great care of you and provide the courteous, respectful service you deserve. We truly appreciate your trust over the years, and please know our team is always here whenever you need us. - Esther"
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Djibo Nasuru

January 28, 2026

5  out of  5
rating by Djibo Nasuru
"I’ve had a great experience working with Esther Smith. She is knowledgeable, responsive, and always take the time to explain my coverage options clearly. Any time I’ve had a question or needed help, she has been quick to respond and genuinely helpful. It’s reassuring to work with someone who actually cares about protecting my family and making sure I have the right coverage. Highly recommend!"
We responded:
"Thank you so much for the five-star review and for trusting me with your coverage needs. I truly appreciate your kind words and am glad I could help explain your options and be there when you needed assistance. Protecting you and your family is always my top priority, and it means a lot to know you feel confident and cared for. Thank you for the recommendation—I’m always here to help! - Esther"
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Charles Jr

January 23, 2026

5  out of  5
rating by Charles Jr
"Esther’s attention to details and dedication is really remarkable. She made the process easy to understand and her transparency on updates and follow up were on point. Best and quality service provider."
We responded:
"Hello Charles Jr! I am thankful to know that I was able to be such great help to you today! I thank you for your kind words and remarks. At our State Farm office, we try to provide you with the best service possible when regarding your insurance needs. If you ever have questions, or need help in the future, do not be afraid to reach out! - Esther"
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Reborns-You’re Such A Doll!

January 22, 2026

5  out of  5
rating by Reborns-You’re Such A Doll!
"Extremely helpful and prompt attention to adjusting my insurance needs! Thanks so much!"
We responded:
"Thank you for your kind review. We truly appreciate you taking the time to share your experience. We are glad we could provide prompt assistance and ensure your vehicle insurance needs were properly adjusted. Please do not hesitate to reach out if you need anything further—we are always happy to help. -Esther"
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Alayah

January 20, 2026

5  out of  5
rating by Alayah
"I had a great experience working with Jess. She was extremely professional, patient, and took the time to answer all of my questions thoroughly. She made sure I understood everything and guided me through the process with care and clarity. I truly appreciated her professionalism and support. Highly recommend!"
We responded:
"Thank you so much, Alayah, for taking the time to share your experience. We truly appreciate your kind words and are glad to hear that Jess provided you with clear guidance, patience, and professional support throughout the process. Ensuring our clients feel informed and confident is always our priority. We are grateful for your recommendation and look forward to assisting you again in the future.
-Esther"
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Edwige Esso

January 20, 2026

5  out of  5
rating by Edwige Esso
"I had a great experience working with Ester Ahiagbede Smith , my State Farm agent. She was incredibly helpful, patient, and knowledgeable in guiding me through the process of getting a car insurance quote. Ester took the time to understand my needs and helped me find a plan that was both affordable and comprehensive. Her professionalism and friendly attitude made the entire process smooth and stress-free. Highly recommend reaching out to her if you're looking for great service and a solid insurance quote!"
We responded:
"Thank you so much for your thoughtful review. I truly appreciate you taking the time to share your experience. It was my pleasure to assist you with your car insurance quote and to help find coverage that met your needs while remaining affordable and comprehensive. I strive to make the process clear, smooth, and stress-free for every client, so your feedback means a great deal to me. Thank you for the recommendation, and I look forward to assisting you again in the future. - Esther"
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Abena Asantewaa

January 20, 2026

5  out of  5
rating by Abena Asantewaa
"Esther Smith was very professional and knowledgeable about the various types of insurance available. She was able to find me a good insurance rate well within my budget. I would highly recommend her"
We responded:
"Thank you so much for your kind words and recommendation. I truly appreciate you taking the time to share your experience. It was a pleasure helping you explore your insurance options and finding coverage that fit comfortably within your budget. Providing clear, professional guidance is always my goal, and I’m grateful for the opportunity to assist you. I look forward to working with you again in the future. - Esther"
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Ayo Omoseni

January 9, 2026

5  out of  5
rating by Ayo Omoseni
"Miss Esther and her team are an amazing bunch.. many years and i have no regrets!"
We responded:
"Thank you so much for your continued trust and kind words. It truly means a lot to know that after many years you have no regrets. We sincerely appreciate your loyalty and are always glad to help whenever you need us.
– Esther"
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Dwayne Walker

January 9, 2026

5  out of  5
rating by Dwayne Walker
"I am very happy with the service that is provided by Esther and her team. The team members are extremely helpful in all my insurance needs with suggestions with auto insurance coverages. Myself and my family are very very happy. Thank you Esther and all the Team Members for most efficient and excellent service!!!"
We responded:
"Thank you for taking the time to leave us a review. We are very happy to hear that you are satisfied with the pricing and the service provided. Our team truly enjoys being helpful, and we appreciate the opportunity to serve you.
– Esther"
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George Danso

January 9, 2026

5  out of  5
rating by George Danso
"Esther Ahiagbede Smith is soo wonderful!!
She explained all the policies to me, and also helped me get the best deal possible.😊"
We responded:
"Thank you for your wonderful review! I’m so glad I was able to explain the policies clearly and help you find the best deal possible. We truly appreciate your trust and are always here whenever you need assistance.
– Esther"
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Felecia Witcher

January 9, 2026

5  out of  5
rating by Felecia Witcher
"Ms. Smith and her team are professional and knowledgeable about all of the services they offer. You will not be disappointed because they deliver extraordinary customer service."
We responded:
"Hello Felecia Witcher! I am glad to know that me and my team were able to provide you with great customer service and professional care. Here at our State Farm office, we always strive to pride ourselves with giving our customers the right services. If you ever have any questions, we are always here to help. - Esther"
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Kweku

January 9, 2026

5  out of  5
rating by Kweku
"She is always the best ❤️"
We responded:
"Thank you so much for the love and support! Your kind words mean a great deal to us, and we truly appreciate you. Always happy to help.
– Esther"
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Devan Hebron

January 8, 2026

5  out of  5
rating by Devan Hebron
"I would thank Jess for her assistance kindness & professionalism"
We responded:
"Thank you for your review. We’re very glad to hear that Jess provided you with kind and professional assistance. We will be sure to relay this great feedback to her. We appreciate the opportunity to assist you.
– Esther"
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Yussif Mukaila

January 8, 2026

5  out of  5
rating by Yussif Mukaila
"I recently had a complicated situation with my auto insurance, and agent Esther Ahiagbede Smith was a lifesaver. She took the time to explain the nuances of my coverage and even went above and beyond to educate me on the purpose, con’s and pro’s of other polices that might meet my needs. I trust her advice implicitly and highly recommend her to anyone looking for a reliable agent for their insurance."
We responded:
"Thank you for sharing your experience. I’m truly glad I was able to help you navigate a complicated auto insurance situation and make things easier for you. We appreciate your trust and are always here when you need us.
– Esther"
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Nicole Rochester

January 7, 2026

5  out of  5
rating by Nicole Rochester
"I began working with Esther in 2022 for vehicle insurance. The service was so impeccable that the following year I switched my homeowner’s insurance policy. Esther and her team are personable, efficient, and customer-focused.
- Dr. Nicole Rochester"
We responded:
"Thank you Nicole! Looking forward to working with you"
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Bertrand Kamga

December 30, 2025

5  out of  5
rating by Bertrand Kamga
"I was received by Ms. Jess. Everything went well. She was very kind. I highly recommend her."
We responded:
"Hello Bertrand Kamga, thank you for reviewing our State Farm office! We are glad to know you had a positive experience with Jess and that she was able to insure your insurance needs. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Esther "
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Alex Prempeh Kwarteng

December 30, 2025

5  out of  5
rating by Alex Prempeh Kwarteng
"I received great attention from the Agents of StateFarm. They took their time to explain all issues that were not clear to me to make an informed decision. They exhibited a high level of professionalism and showed a great understanding and knowledge of the auto insurance business."
We responded:
"Hello Alex Prempeh Kwarteng, Thank you so much for your kind words. We're delighted to hear that our team took the time to thoroughly explain everything and help you make an informed decision. Providing professional and knowledgeable service is our top priority, and your feedback truly means a lot to us. Please don’t hesitate to reach out if you need any further assistance. -Esther

"
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Paulette Young

December 29, 2025

5  out of  5
rating by Paulette Young
"The young lady, sounds like her name starts with the letter A, she was extremely helpful."
We responded:
"Our goal is to help our customers in their time of need. Thank you for trusting us with your car insurance."
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G Sims

December 29, 2025

5  out of  5
rating by G Sims
"I needed to retrieve my declaration documents regarding my home owners insurance and received them in less than five minutes. I appreciate the efficiency."
We responded:
"Thank you for your kind review. We’re very happy to hear that you received your declaration documents quickly and efficiently. Providing prompt service is always our goal, and we appreciate your feedback.
– Esther"
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anonymous anonymous

December 26, 2025

5  out of  5
rating by anonymous anonymous
"Thanks for taking the time to sign me up for your affordable service, I'm pleased, thank you"
We responded:
"Thank you so much for your review. We appreciate you trusting us to help you get signed up, and we’re very glad you’re pleased with the affordability and service. Always happy to help.
– Esther"
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Naayaa Borby

December 23, 2025

5  out of  5
rating by Naayaa Borby
"Is been 5yrs and I love working with them"
We responded:
"Thank you for your loyalty and kind words. We truly appreciate working with you over the past five years, and it means a lot to know you continue to enjoy our service.
– Esther"