State Farm® Insurance Agent Esther Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barb Pelmon
October 1, 2026
5
out of
5
rating by Barb Pelmon
"I had an excellent experience working with Justin to set up my car insurance policy. He provided outstanding customer service, found me a great rate, and took the time to thoroughly explain the policy and coverage options. He made sure I understood exactly what I was getting and answered all of my questions with patience and professionalism. I truly appreciate his helpfulness, knowledge, and dedication to making the process easy and stress-free. I highly recommend him to anyone looking for excellent customer service and great rates.
Thank you so much Justin!!"
We responded:
"Thank you so much for your wonderful review! We’re so happy to hear that Justin provided you with excellent service and made the process easy and stress-free. We truly appreciate you trusting our team with your insurance needs! 😊- Esther"
Takisha Robinson
October 1, 2026
5
out of
5
rating by Takisha Robinson
"Very helpful."
We responded:
"Thank you so much for your review! We’re happy to hear that Mario was helpful and made the process easy for you. We truly appreciate you trusting our team with your insurance needs! 😊"
Denise Stewart
September 30, 2026
5
out of
5
rating by Denise Stewart
"Sales Agent, Justin was the absolute best with providing information & quotes I needed to help make a decision after being with my current auto insurance for 17yrs. He was very professional, knowledgeable and very patient with me while I was deciding to switch over to State Farm. I have already referred him to some family members."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Justin provided you with the information, patience, and service you needed to feel confident making the switch. We truly appreciate your trust in our team and thank you for referring your family members to us as well! 😊- Esther"
Shaka A Bangura
September 18, 2026
5
out of
5
rating by Shaka A Bangura
"Justin helped go through the process and he knows how to handle customer service.10/10"
We responded:
"Hi Mr. Shaka, Thank you so much for the kind words! We’re glad Justin was able to make the process quick and easy and provide great customer service. We truly appreciate the 10/10 review and your trust in us! - Esther"
C N
September 17, 2026
5
out of
5
rating by C N
"Arika and Esther are amazing 👏"
We responded:
"Hello C N ! Thank you so much for your kind words! We're thrilled to hear that myself and Arika provided you with an amazing experience. We appreciate your feedback and look forward to serving you again in the future!"
Rafael
September 11, 2026
5
out of
5
rating by Rafael
"They are very friendly and very professional. Carolina explains the service options well."
We responded:
"Hi Rafael,Thank you for the kind words! We’re glad Carolina was able to explain the options clearly and make the experience easy and comfortable. We really appreciate your trust and support! - Esther
"
Bee Pee
September 3, 2026
5
out of
5
rating by Bee Pee
"Justin is a wiz kid. Very informative and accommodating."
We responded:
"Hi Benny!Thank you so much for the kind words! I’m glad Justin was able to help, answer your questions, and make the process easy. We truly appreciate your trust and support! - Esther
"
Samuel Adejumo
September 3, 2026
5
out of
5
rating by Samuel Adejumo
"Excellent customer service"
We responded:
"Hi Samuel!Thank you so much for the kind words! We’re glad you had a great experience with us and truly appreciate your support and trust! - Esther"
Anthony Jamerson
September 2, 2026
5
out of
5
rating by Anthony Jamerson
"Very helpful thx Caroline u were very helpful"
We responded:
"Thank you so much for the review! We’re really glad Mario was able to help you, your kind words mean a lot to him. We truly appreciate you choosing us for your insurance needs! - Esther"
Vijay Raman
August 30, 2026
5
out of
5
rating by Vijay Raman
"Jess is fantastic! She is very professional, knowledgeable, and friendly. I highly recommend her!"
We responded:
"Thank you so much for the wonderful review, Vijay! We’re so glad Jess was able to make your experience easy and enjoyable. We truly appreciate you recognizing her professionalism, knowledge, and friendly service. Thank you for trusting our agency with your insurance needs and for recommending us! - Esther"
Richard Ekobo Yankey
August 29, 2026
5
out of
5
rating by Richard Ekobo Yankey
"I'm highly excited to part of this family. The processes with Jesse was awesome. Her patience in explaining issues for my understanding was topnotch. Thank you so much and I think we are going to be partners forever."
We responded:
"Hi Mr. Richard! Thank you so much for the amazing review! We’re excited to have you as part of our State Farm family. It’s great to hear that Jesse took the time to explain everything clearly and made the process such a positive experience. We truly appreciate your trust and support, and we’re looking forward to being your insurance partner for many years to come! - Esther"
Juana Macedo
August 28, 2026
5
out of
5
rating by Juana Macedo
"A mi me encantó como fui atendida por Carolina , primera vez que alguien me atiende y me informa de todo lo bueno que tiene a nuestra disposición state farm, encantada gracias.☺️"
We responded:
"Hi Juana, Thank you so much for sharing your experience! We’re so happy to hear that Carolina took such great care of you and took the time to explain all the great options and benefits available through State Farm. We truly appreciate your trust and are glad you were so pleased with the service. Thank you for choosing us! 😊
"
Prince Forkuoh
August 17, 2026
5
out of
5
rating by Prince Forkuoh
"I'm excited to join state farms insurance, Esther is exceptional.Keep it up !"
We responded:
"Thank you so much, Prince! We’re so glad to have you with us. Your kind words truly mean a lot, and it’s great to hear that you had such a positive experience. We appreciate you choosing our State Farm agency and look forward to being here for you whenever you need us. - Esther"
Mame Fatou Thiam
August 17, 2026
5
out of
5
rating by Mame Fatou Thiam
"Justin was great and very efficient at getting my auto insurance."
We responded:
"Thank you so much for the review, Mame! We're glad Justin was able to make the process quick and easy for you. We really appreciate you trusting our agency with your auto insurance and are happy we could help! -Esther"
Ericka Dennis
August 15, 2026
5
out of
5
rating by Ericka Dennis
"Thank you Justin for your help today. I really thought I was gonna scream because of the payment, but you really work things out and gave me an awesome deal. Thank you so much for your kindness and great information."
We responded:
"Hi Ms. Dennis, thank you so much for your kind words! We're so glad Justin was able to help find a solution that worked for you. Providing great service, clear information, and helping customers save money is always the goal. We truly appreciate your trust and look forward to helping you with all your insurance needs! - Esther"
Hazel Berkoh
August 13, 2026
5
out of
5
rating by Hazel Berkoh
"She’s simply the best! Esther is very good at what she does. She doesn’t just do it to do it, she was invested in helping us get the best coverage with the best price that would fit our family needs. She truly went above and beyond. We appreciate all your help."
jerry monfils
August 13, 2026
5
out of
5
rating by jerry monfils
"Very professional very respectful and very helpful was able to get a much better policy great service Justin was very helpful"
We responded:
"Thank you so much for the great review, Jerry! We’re happy to hear that Justin was able to help you find a better policy at a great price. We truly appreciate you recognizing his professionalism and helpfulness. Thank you for choosing our agency—we’re glad to have you with us! - Esther"
yaovi ena MOSSI
August 12, 2026
5
out of
5
rating by yaovi ena MOSSI
"J ais vrement aimer l acceillle,et la manière j ais été reçu"
Ali Mohammadi
August 11, 2026
5
out of
5
rating by Ali Mohammadi
"Great experience! The insurance process was smooth, quick, and easy. The team was helpful and professional throughout. Highly recommended!"
We responded:
"Thank you so much for your kind review! We're glad we could make the process smooth and easy for you. We truly appreciate your support and look forward to helping you anytime you need us! - Esther"
taher amer
August 7, 2026
5
out of
5
rating by taher amer
"I had a great experience with Justin and Esther's team. They did an excellent job handling my auto and homeowners insurance. I highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! I'm so glad Justin was able to provide you with excellent service and help with your auto and homeowners insurance. We truly appreciate your trust in our office and look forward to being here for you whenever you need us! - Esther"
Andrew Martey
August 7, 2026
5
out of
5
rating by Andrew Martey
"Esther Smith was extremely helpful."
We responded:
"Thank you so much for your kind review! I'm so glad I could help with your life and auto insurance. I truly appreciate your trust in me and look forward to being here whenever you need anything! - Esther"
Driphovah Prayed
July 29, 2026
5
out of
5
rating by Driphovah Prayed
"Justin real deal professional fast easy simple process. Informative of coverage overall felt like family thank you."
We responded:
"Hi Mr. Mike, Thank you for taking the time to share your experience! It's wonderful to hear that Justin was able to help ease your concerns and find a payment option that worked for you. We'll be sure to pass along your kind words and great feedback to Justin—he'll really appreciate it. Thank you for trusting us with your insurance needs, and we're always here whenever you need anything!- Esther"
neil Nery
July 28, 2026
5
out of
5
rating by neil Nery
"Justin is very professional and does an excellent services in sending me right away the quote of the car insurance . When I set the time to be called to ask for further clarifications . He called me back on time and given the answer that I’m looking for .Justin reached out to out to his supervisor if there’s something that needs a clarification . That is an excellent customer service . He wants you to know that he is making a great effort to help you clear things out so you have the peace of mind . I would recommend Justine to be your rep in getting a great full automatic insurance coverage . Thank you
Neil"
We responded:
"Thank you so much for your wonderful review! We’re really glad we could help you with your car insurance, and we truly appreciate the kind words about Justin’s professionalism and customer service.We’ll be sure to pass along your feedback to him.
If you ever have any questions or need anything in the future, we’re here to help! -Esther"
Mallory
July 23, 2026
5
out of
5
rating by Mallory
"Jess was amazing!"
We responded:
"Thank you for your review! We’re so happy to hear you found a great price and that Jess was amazing. We also appreciate you trusting Jess with your renter’s insurance—Jess is glad she could help. If you ever need anything else, we’re here for you! -Esther"
Tracey Glasco
July 23, 2026
5
out of
5
rating by Tracey Glasco
"Hello, 👏 just wanted to thank you Mario from State Farm. You made everything so easy for me."
We responded:
"Thank you for your review! We’re so happy to hear you got a great price and that Mario made everything easy for you with your auto insurance. We truly appreciate your kind words and will relay your message to Mario. We’re here if you need anything else! 👏 - Esther"